Store policies
General information:
Webb's Mid-Century
Email: info@webbsmidcentury.com
Address: Njalsgade 21 f, 2, 2300 København S, Denmark
VAT: DK37143340
Processing time:
The time we need to prepare an order for shipping varies. For details, see individual items.
Please notice that some items such as new cushions, upholstery, spare parts, textiles, and dining chairs with new upholstery may have a longer handling times. The handling time for these items can be seen in the description of each listing.
Summer processing times:
Please note that some of the items in the shop have a longer handling time during the workshop vacation in week 29,30, and 31. The normal handling time will not start counting until Monday in week 32.
The items with longer handling times include:
- All items in the "Cushions/Replacement kits" section
- Arne Jacobsen Seven series chairs with custom upholstery
- Poufs
- Illum Wikkelsø armchairs
All other items will be dispatched within the normal handling times.
Christmas / New Year processing times:
Cushions, upholstery, fabrics, and model 3107 chairs - The period December 22 to January 3 has to be added to the normal 8-day handling time.
The items with longer handling times include:
- All items in the "Cushions/Replacement kits" section
- Arne Jacobsen Seven series chairs with custom upholstery
- Poufs
- Illum Wikkelsø armchairs
All other items will be dispatched within the normal handling times.
Estimated shipping times:
Denmark: 1-3 business days
North America: 2-8 business days
Europe: 2-5 business days
Australia, New Zealand and Oceania: 9-15 business days
Asia Pacific: 5-10 business days
Latin America and the Caribbean: 10-15 business days
North Africa and the Middle East: 5-10 business days
Sub-Saharan Africa: 5-10 business days
We will do our best to meet these shipping estimates, but we cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Payment Options:
Secure options:
- Payment cards: Visa, MasterCard, Maestro, American Express
- Shop Pay (Powered by Shopify)
- Wallets: Apple Pay, Google Pay
-
Local payment method: Bancontact
- International money transfer (B2B customers)
Returns & exchanges:
We gladly accept returns and exchanges
Just contact us within: 14 days of delivery.
Ship items back to us within: 14 days of delivery.
We don't accept cancellations
But please contact us if you have any problems with your order.
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Privacy policy:
We will only use your shipping and billing address, and contact information
- To communicate with you about your order
- To fulfill your order
- For legal reasons (like paying taxes)
- For export documentation
Sales & coupons:
We reserve the right to cancel any discount coupons without any further notice. Coupons cannot be combined with ongoing sales prices. We will cancel any orders where a coupon code has been used on a listing on sale.
Let customers speak for us
Big Moomin fan - this is absolutely gorgeous and special. A sweet anniversary gift. Lovely to hold in one's hand and it makes me smile every time I pass it on the shelf. Securely packed and quick and delivery to Australia.
Hurtig og problemfri leveringstid
Ny vife love it
I’ve placed a number of orders from Webbs and they have always arrived well packaged and exactly as pictured. A couple of days ago I reached out to customer service to ask about whether they could supply an item from Spring Copenhagen that wasn’t listed on the website. I had a reply within hours and the very next day my item was listed for pre order on the website. Outstanding customer service…thank you Sarah Maria!
Jojo is the epitome of my cavalier King Charles spaniel. My absolute favourite Spring Copenhagen puppy so far. Such a sweet expression. Looks lovely together with Twix
Twix is adorable. Sitting or standing, with his moveable ears and head he is always charming.
Quick delivery!! Packaged well!
Beautiful and exactly as pictured!! Received quickly!!
Very easy and straightforward with quick delivery.
Great figures - bought for our upcoming wedding anniversary.
They are well made and a great reminder of childhood as well.
I think the Good Luck Troll is lovely and the craftsmanship is excellent.
Exactly as pictured. Very happy with this purchase!
.
Prompt delivery; packaging great; lovely little bear. Will be keeping an eye out for the same bear in the larger size to create a “mother and baby” set.
Very cute
