Store policies
General information:
Webb's Mid-Century
Email: info@webbsmidcentury.com
Address: Njalsgade 21 f, 2, 2300 København S, Denmark
VAT: DK37143340
Processing time:
The time we need to prepare an order for shipping varies. For details, see individual items.
Please notice that some items such as new cushions, upholstery, spare parts, textiles, and dining chairs with new upholstery may have a longer handling times. The handling time for these items can be seen in the description of each listing.
Summer processing times:
Please note that some of the items in the shop have a longer handling time during the workshop vacation in week 29,30, and 31. The normal handling time will not start counting until Monday in week 32.
The items with longer handling times include:
- All items in the "Cushions/Replacement kits" section
- Arne Jacobsen Seven series chairs with custom upholstery
- Poufs
- Illum Wikkelsø armchairs
All other items will be dispatched within the normal handling times.
Christmas / New Year processing times:
Cushions, upholstery, fabrics, and model 3107 chairs - The period December 22 to January 3 has to be added to the normal 8-day handling time.
The items with longer handling times include:
- All items in the "Cushions/Replacement kits" section
- Arne Jacobsen Seven series chairs with custom upholstery
- Poufs
- Illum Wikkelsø armchairs
All other items will be dispatched within the normal handling times.
Estimated shipping times:
Denmark: 1-3 business days
North America: 2-8 business days
Europe: 2-5 business days
Australia, New Zealand and Oceania: 9-15 business days
Asia Pacific: 5-10 business days
Latin America and the Caribbean: 10-15 business days
North Africa and the Middle East: 5-10 business days
Sub-Saharan Africa: 5-10 business days
We will do our best to meet these shipping estimates, but we cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Payment Options:
Secure options:
- Payment cards: Visa, MasterCard, Maestro, American Express
- Shop Pay (Powered by Shopify)
- Wallets: Apple Pay, Google Pay
-
Local payment method: Bancontact
- International money transfer (B2B customers)
Returns & exchanges:
We gladly accept returns and exchanges
Just contact us within: 14 days of delivery.
Ship items back to us within: 14 days of delivery.
We don't accept cancellations
But please contact us if you have any problems with your order.
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Privacy policy:
We will only use your shipping and billing address, and contact information
- To communicate with you about your order
- To fulfill your order
- For legal reasons (like paying taxes)
- For export documentation
Sales & coupons:
We reserve the right to cancel any discount coupons without any further notice. Coupons cannot be combined with ongoing sales prices. We will cancel any orders where a coupon code has been used on a listing on sale.
Let customers speak for us
Excellent. Despatched and arrived in UK within three days.
Adorable and beautifully made.
I LOVE ❤️ these little kitties. I bought them with money I received as a get well gift. They are purrfect in every way. They are small but mighty. So cute. I bought Felix as well as Figaro. You just can’t have one. They are definitely made to be a pair.
Product excellent quality and I bought four BUT was not informed at all during the purchasing process that these items are subject to import duty. The first I knew was when the courier company contacted me and I had to pay an extra £109.20 on top of the purchase cost of £516. This should be made clear at the time of purchase as when DPD contacted me for the duty I was concerned about how long it would take to get the £516 back if I cancelled the order so I paid the duty!
…what a great Fablewood!
Beautiful bowl that arrived in great condition.
Spectacular … loved it!!
The cutest little pigs
Great quality as always
I absolutely love my little deer spirit. It's just adorable. The quality that they're made from is outstanding. This artist does such a wonderful job. This is my fourth piece. I have the set of deer and a set of elephants. Absolutely love them. I saw them when I was in Copenhagen and I did not buy them and regretted it. I finally tracked down this particular company and we bought them and I'm very happy with them
Super cute! Exactly as depicted. Excellent quality.
Super cute! Perfect gift, exactly as depicted.
Så sød. Glad for den
Same as Ollie.
I purchased it as a gift. I have not opened it. As for the order, I had to pay a duty charge when I went to the Post Office to pick it up, and I was not aware of this additional charge.
