Return and refund policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@webbsmidcentury.com for return instructions and the return address.
Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@webbsmidcentury.com.
Conditions of return:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Cancellations
We don't accept cancellations. But please contact us if you have any problems with your order.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@webbsmidcentury.com.
Contact Us
Webb's Mid-Century
Email: info@webbsmidcentury.com
Address: Njalsgade 21 f, 2, 2300 København S, Denmark
VAT: DK37143340
Let customers speak for us
from 139 reviewsBeautiful paintwork. Simple, elegant design. A joy to look at. She joins a previously purchased one in other colours, as a lovebird duo!
Arrived very promptly after ordering. Would certainly order from this company again.
Beautifully crafted little snowman. Love it. Arrived very quickly too.
Fast and easy international shipment. Packaged with care. Much appreciated. Thank you so much !!!
Absolutely love my small Guard he fits in perfectly.
Great customer service - would highly recommend this seller
The advert for this popped up on Facebook. It looked lovely. I researched the company and it had excellent reviews. Postage was very reasonable, I thought. The item arrived in a timely manner and very well boxed. I love the product . Thank you
This is such a lovely piece for the 2 Moomin lovers in my family.
This is a beautiful gift. Bought as a wedding present. Liked them so much am going to order a set for myself